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Visitor Services Specialist - Guest Relations - Varied - Regular Part-Time - Kenosha, WI in Kenosha, WI at Froedtert South

Date Posted: 7/9/2018

Job Snapshot

  • Employee Type:
    Part-Time
  • Location:
    Kenosha, WI
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    7/9/2018

Job Description


This position is responsible for greeting patients, family members, visitors, physicians and staff. Directs and guides, as appropriate, visitors to other areas of the hospital campus. Transports visitors via wheelchair to areas within the hospital campus. Serves as a customer relations liaison with patients and family for the System. Ensures and provides assistance for patients, employees and visitors.



Education: High School or Equivalent (GED)


Certification/Licensure Required for Job: Valid driver's license and proof of positive driving record to operate a motor vehicle in the State of Wisconsin and/or Illinois


Experience Required: Entry Level


Knowledge, Skills, and Abilities Required:


Ability to read, write and comprehend instructions and reference material in English.


Demonstrate ability to work with confidential information.


Demonstrate customer services skills.


Previous customer service experience preferred.


Possess appropriate communication skills, including telephone etiquette.


Ability to utilize communication tools, such as but not limited to, computer, telephone, photocopy machine, and voicemail.


Ability to verbally and in writing communicate with patients, staff and visitors.



Shift: Varied

Hours: 64-80

FTE: 0.8-1.0

Location: Kenosha Medical Center Campus

 

Froedtert South is a comprehensive regional healthcare system that has served southeastern Wisconsin and northern Illinois communities for more than 100 years. Froedtert South provides services primarily through the Kenosha Medical Center Campus and the St. Catherine’s Medical Center Campus and several other clinic locations.

 

Froedtert South is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.